Privacy Policy
Last updated on 15-08-2024 19:01:33
This privacy policy (“Policy”) relates to the manner Crystulz (“we”, “us”, “our”) in which we use, handle, and process the data that you provide us in connection with using the products or services we offer. By using this website or by availing goods or services offered by us, you agree to the terms and conditions of this Policy, and consent to our use, storage, disclosure, and transfer of your information or data in the manner described in this Policy.
We are committed to ensuring that applicable laws and regulations protect your privacy. We urge you to acquaint yourself with this Policy to familiarize yourself with how we handle your data.
Crystulz may change this Policy periodically and we urge you to check this page for the latest version of the Policy to keep yourself updated.
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​What data is being collected?
We may collect the following information from you:
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Name
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Contact
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information including address and email address
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Demographic information or, preferences or interests
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Personal Data or Other information relevant/ required for providing the goods or services to you
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The meaning of Personal Data will be as defined under relevant Indian laws.
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Why your data is being collected?
We require this data to provide you with the goods or services offered by us including but not limited, to the below set-out purposes:
​Internal record keeping.
For improving our products or services.
To provide updates to you regarding our products or services including any special offers.
To communicate information to you For internal training and quality assurance purposes
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Who do we share your data with?
We may share your information or data with:
Third parties including our service providers facilitate the provision of goods or services to you, carry out your requests, respond to your queries, fulfill your orders, or for other operational and business reasons.
With our group companies (to the extent relevant)
Our auditors or advisors to the extent required by them for performing their services
Governmental bodies, regulatory authorities, and law enforcement authorities under our legal obligations or compliance requirements.
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​​How do we use cookies?
We use "cookies" to collect information and to better understand customer behavior. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to avail our goods or services to the full extent. We do not control the use of cookies by third parties. The third-party service providers have their privacy policies addressing how they use such information.
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Your rights relating to your data
Right to Review - You can review the data provided by you and ca request us to correct or amend such data (to the extent feasible, as determined by us). That said, we will not be responsible for the authenticity of the data or information provided by you.
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Withdrawal of your Consent - You can choose not to provide your data, at any time while availing our goods or services or otherwise withdraw your consent provided to us earlier, in writing to our email ID: crystulz.jewels@gmail.com the event you choose to not provide or later withdraw your consent, we may not be able to provide you our services or goods. Please note that these rights are subject to our compliance with applicable laws
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How long will we retain your information or data?
We may retain your information or data (i) for as long as we are providing goods and services to you; and (ii) as permitted under applicable law, we may also retain your data or information even after you terminate the business relationship with us. However, we will process such information or data by applicable laws and this Policy.
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Data Security
We will use commercially reasonable and legally required precautions to preserve the integrity and security of your information and data.
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Queries/ Grievance Officer
For any queries, questions, or grievances about this Policy, please contact us using the contact information provided on this website.